LEGAL
Refund & Cancellation Policy
Last updated: 7 October 2026
This policy covers paid products on physicsbylamhi.com: 1:1 tutoring sessions and cohort courses. Free resources (the Core Concepts booklet, practice papers) aren’t paid for, so refunds don’t apply to them.
1:1 Tutoring Sessions
- Full refund if you cancel at least 24 hours before your scheduled session time.
- No refund for cancellations within 24 hours of the session, or for not attending a scheduled session.
- You may reschedule a session once, free of charge, with at least 12 hours’ notice.
- If a session can’t be delivered for a reason on our end (e.g. Lamhi is unavailable), you’ll receive a full refund or a free rescheduled session, your choice.
Cohort Courses
- Full refund if you cancel at least 48 hours before the cohort’s start date.
- No refund once the cohort has started, since seats are limited and reserved in advance for a small batch.
- If a cohort is cancelled or postponed on our end before it starts, you’ll receive a full refund.
How to request a refund
Email hello@physicsbylamhi.com or message on WhatsApp with your name and the email used for payment. Approved refunds are processed back to your original payment method via Razorpay, typically within 5–7 business days.